Privacy Policy
1. Who we are
Vyndow is operated by Impact Digital Services Pvt Ltd. (“we”, “us”, or “our”). Contact: feedback@vyndow.com.
2. Information we collect
- Account & contact info: name, designation, company, email, role, city, country, phone (optional), website (optional).
- Usage data: interactions with our websites and Services (via analytics).
- Technical data: IP address, device/browser information, cookies.
- Communications: messages you send to us (e.g., support, feedback).
3. How we use information
- Provide, operate, and improve the Services.
- Process early-access requests and provision trials.
- Communicate with you about product updates, onboarding, and support.
- Protect against fraud, abuse, and security risks.
- Comply with legal obligations.
4. Legal bases (EEA/UK)
Where applicable, we process data on the basis of consent, contract performance, legitimate interests, and/or legal obligations.
5. Sharing
We may share information with trusted service providers (e.g., hosting, analytics, email) under contracts requiring appropriate safeguards. We don’t sell personal data.
6. International transfers
Your data may be processed in countries other than your own. We apply safeguards consistent with applicable law.
7. Data retention
We keep information as long as needed to provide the Services and meet legal obligations, then delete or anonymize it.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or request portability. To exercise rights, email feedback@vyndow.com.
9. Cookies
We use cookies and similar technologies for essential site functions and analytics. You can control cookies via your browser settings.
10. Security
We implement reasonable technical and organizational measures to protect information. No system is 100% secure.
11. Children
Our Services are not directed to children under 16, and we do not knowingly collect their personal information.
12. Changes
We may update this policy from time to time. The “Effective” date will be updated accordingly.
13. Contact
Questions or requests? Email feedback@vyndow.com.